Billy, Thank you for bringing this issue to our attention. We apologize for the inconvenience caused by the bad welds on one of your Congo Cages. We take quality control very seriously and we are sorry that one of your cages did not meet our high standards.
We offer a 60-day warranty for all of our products, including Congo Cages. However, since your cages were purchased over a year ago, the warranty has unfortunately expired. However, we do have replacement parts available for purchase that can help fix any issues with your cage. Please contact our customer service team and they will be happy to assist you with finding the appropriate replacement parts.
Again, we apologize for any frustration this may have caused and we appreciate your loyalty to our brand. We hope to continue providing you and your squirrels with the best quality products and service in the future.