I ordered three of these cages for our three different types of parrots (Quaker, Conure and Red Lorie) We had some issues with shipping to Canada, but the fault was with UPS not with the seller. Customer Service was excellent to deal with and extremely helpful. When the cages arrived, the parts were all there, they were easy to put together, my daughter and I were able to assemble each cage in about 1/2 an hour by working together. We are thrilled with how sturdy the cages are, how spacious they are, how well they move and how easy they are to clean. Well worth the price to purchase, ship and import.