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Hammocks are well made and roomy for our kids. But the clips on the corners are hard to work as they work backwards as you open them and clip on, the swivel adds another bit of difficulty. I just cut them off and used different ones.
Ken, thank you for your feedback on our Double Hammock. We are glad to hear that your babies are enjoying the hammock! We apologize for the inconvenience caused by the clips and swivel. We will definitely take this into consideration for future improvements.
My rats really love this hammock and they sleep in it all the time, although they did chew up a lot of hammocks.
My order #746920 has not been received and there is no phone number to contact Exotic Nutrition. The have only emailed that a missing package alert has been initiated. Can this order be resent?? Correspondence email said that USPS gets 15 days to locate the missing package. What about my order???
We're sorry to hear that your package for order never arrived. We understand how frustrating that can be. We apologize for the inconvenience and would be happy to ship a replacement for you. We've created a new order #749708 that should be delivered to you this week. You should have received an order confirmation email and you will receive a shipping update with a new tracking number. Thank you for bringing this to our attention and we hope you enjoy your new Double Hammock when it arrives.
Excellent!
Though I ordered the wrong thing, it is still very good for my rat boys