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all the treats melted into one big melted blob
My yogurt drops we’re completely melted
We’re sorry to hear your yogu drops have melted in transit and apologize for any inconvenience. During these warmer months, unfortunately it is difficult to keep the yogurt drops consistent during transit. We do have a heat advisory posted on the product listing. The good news is that your yogu drops, although melted, are fine to feed to your pets. Simply place the bag in the fridge for a few hours then you will be able to chop the yogurt into smaller pieces to feed as usual. The ingredients are not compromised and are still a tasty treat for your pet. For further support, please reach out to us using the Contact Us link at the bottom of the website for assistance.
The yogurt chips did melt into one very large chunk. Though i did forget to order an ice pack this time to try to prevent this from happening, it wouldn’t have been a nice courtesy to have had a couple included. Don’t know how i can use this bag of chips.
We’re sorry to hear your yogu drops have melted in transit and apologize for any inconvenience. During these warmer months, unfortunately it is difficult to keep the yogurt drops consistent during transit. We do have a heat advisory posted on the product listing. The good news is that your yogu drops, although melted, are fine to feed to your pets. Simply place the bag in the fridge for a few hours then you will be able to chop the yogurt into smaller pieces to feed as usual. The ingredients are not compromised and are still a tasty treat for your pet. For further support, please reach out to us using the Contact Us link at the bottom of the website for assistance.
They were all melted when delivered
We’re sorry to hear your yogu drops have melted in transit and apologize for any inconvenience. During these warmer months, unfortunately it is difficult to keep the yogurt drops consistent during transit. We do have a heat advisory posted on the product listing. The good news is that your yogu drops, although melted, are fine to feed to your pets. Simply place the bag in the fridge for a few hours then you will be able to chop the yogurt into smaller pieces to feed as usual. The ingredients are not compromised and are still a tasty treat for your pet. For further support, please reach out to us using the Contact Us link at the bottom of the website for assistance.
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