There are many rumors and misconceptions shared online about Exotic Nutrition and our products. We believe the best way to address these concerns is with transparency and facts.
All Exotic Nutrition food products follow strict quality assurance and quality control (QA/QC) procedures. Product labeling is highly regulated at both the federal and state levels. Our foods are tested by independent laboratories and state-regulated agencies to ensure compliance with AAFCO labeling requirements.
Our foods are registered with the Virginia Department of Agriculture, and our facility is regularly inspected by the FDA and USDA to ensure proper manufacturing practices. Our most recent USDA inspection was completed in July 2021.
Exotic Nutrition products are used by universities, zoological parks, and research centers, and none have reported health issues related to our foods. Over the past two decades, hundreds of thousands of pets have thrived on Exotic Nutrition diets.
Rather than relying on rumors, we encourage customers to read public testimonials and reviews on trusted platforms such as Google and Facebook.
MYTH: Rope products are dangerous and should not be used
Truth:
Nylon blend ropes should never be used with Sugar Gliders because the strands are too strong and can cause injury. Only 100% natural fiber ropes such as cotton, hemp (jute), or sisal should be used.
All of our ropes are made from these safe materials, and our cage accessories are constructed from non-toxic, pet-safe materials.
Glider owners are responsible for keeping nails trimmed and checking accessories regularly for loose threads or excessive fraying.
MYTH: Exotic Nutrition sells “bonding spray” products
Truth:
Exotic Nutrition has never sold or promoted any type of “bonding spray” or similar product.
MYTH: Silent Runner wheels are dangerous
Truth:
A wheel may only unscrew if there is a hardware defect or improper installation. In rare cases, seized bearings can cause loosening, which can be corrected by replacing the bearings.
Silent Runner wheels have been used by tens of thousands of Sugar Gliders for more than eight years. Very rare accidents do not indicate a widespread product defect.
MYTH: Pouches with exposed seams are unsafe
Truth:
All sewn fabric contains seams, which can present a risk if a pet’s nails are too long. Fleece is considered the safest pouch fabric because it does not unravel.
Hidden seams help reduce snagging, but nail grooming remains the owner’s responsibility. Long or sharp nails can catch on any fabric, including fleece.
MYTH: Ethoxyquin in pet food is dangerous
Truth:
Ethoxyquin (a BHA preservative) is used to prevent fats from oxidizing and becoming rancid. Oxidation reduces food quality, flavor, and nutritional value.
BHA is only considered harmful at very high doses. Many researchers agree it is safe when used in the low levels found in approved food preservatives.
MYTH: Vitamin K causes liver failure in pets
Truth:
Vitamin K is essential for blood clotting and wound healing and may help support bone health.
Only one Exotic Nutrition formula contains menadione (Vitamin K3), and it was developed with assistance from an animal nutritionist with over 40 years of experience.
Vitamin K3 is approved by AAFCO as a safe dietary source of Vitamin K and has been used in animal diets for over 50 years without incident. Thousands of Sugar Gliders have consumed this diet for over a decade without reports of liver failure.
Final Thoughts
We welcome questions and value informed discussions. When evaluating pet care information, it’s always best to rely on regulated data, scientific sources, and verified customer experiences rather than rumors or private group speculation.
If you have any questions or concerns, we are always happy to help.
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Notice: Exotic Nutrition cannot provide specific care guidelines on an individual basis. Please consult a veterinarian or experienced breeder.
Exotic Nutrition is proud to serve hundreds of universities, zoological parks, veterinarians, research centers and other institutions seeking to advance the health and well-being of exotics worldwide. See a full list of institutions using our products here.
Exotic Nutrition has a heart for animals in need. Through regular donations to rescues, rehabilitators, and special fundraiser events, Exotic Nutrition is making a significant impact in the lives of animals. See a full list of our charitable donations here.
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